Shipping & Delivery Policy
Shipping Options:
We currently offer the following shipping options for Domestic customers. All USPS shipments have tracking. Time in transit estimates are listed in business days and are in addition to processing time, which is normally 1-2 business days:
USPS First Class Mail (2-6 days)
USPS Priority Mail (1-4 Days)
General Shipping Info:
Your order will typically ship out within 1-2 business days after it is received. We do not ship on major holidays, please keep that in mind when placing your order. If you need a price estimate, just make an account, put something in your cart, and click "Checkout".
Most orders will ship USPS, but we reserve the possibility of using other express shipping options. You will be notified of your tracking info upon shipping of your items.
Lost Packages:
Please double check your address before finalizing your order. If a package is lost and we were provided with an incorrect address, you are responsible for additional charges to reship or replace the lost goods. Wright is not responsible for lost or missing packages. Shipping charges are non-refundable.
Damaged Items:
We will pack with as much care possible before shipping out your order. In particular, corner dings/bends are very difficult to prevent and we cannot issue refunds or replacements. Wright is not responsible for minor cosmetic damage that may take place during shipping. Warped, damaged and/or defective items will of course be replaced or refunded. Please take a photo of the damage and send to info@shotbywright.com for our fulfillment team to assess.
Undeliverable Packages:
Orders that are returned to Wright Photo as undeliverable or insufficiently addressed will be refunded, minus the original shipping fees. Please carefully review your shipping information to ensure timely and accurate delivery. We are unable to re-ship orders that are returned to us as undeliverable.
Variations In Color:
Please be aware that items purchased online may vary slightly in color in real life because of the various different configurations of computer monitors.
Shipping Contact:
Please contact us at info@shotbywright.com if you experience delays in the delivery of your order, or if you have any additional questions not covered here.